As is the case every year, during 2022-23, all employers who had employees completing an apprenticeship course with Cymru Care Training were asked to complete an Employer Voice survey. The survey responses are used to inform, develop and improve planning, practise and resources in order to deliver a better service to our learners, their employees.
The results from the 2022-23 survey were as follows:
Learner Voice Survey (44 responses)
| Survey Question | Strongly agree / Agree |
| I am satisfied with the support I (as an employer) received from the training provider | 100% |
| I am fully aware of the qualifications within the apprenticeship programme my employee is undertaking | 98% |
| I was involved in agreeing my employees’ Individual Learning Plan at the start of their programme | 93% |
| I am encouraged to give feedback on how my employee is doing for progress meetings with training staff | 100% |
| I am clear on how well my employee is progressing through their programme | 98% |
| My employee is being supported by their training provider to develop their numeracy, literacy and digital literacy skills | 100% |
| I am aware that my training provider is supporting my employee to develop their Welsh language skills for work as part of their programme | 93% |
| I am aware of my Safeguarding and Prevent responsibilities for my apprentice(s) and how to raise a concern if I need to with my training provider | 100% |
| I am informed promptly by my training provider, of any employee non-attendance at off their job training or at their reviews | 100% |
| All assessments carried out in the workplace are well planned are of an appropriate standard | 100% |
| The training provided off the job and/or by the assessor allocated reflects current practice in the industry/sector | 100% |
| My training provider responds promptly to any concerns or comments I have about my employee’s training | 100% |
| My employee (s) is able to apply what they have learnt on their programme to the workplace | 100% |
| I would recommend my training provider to another employer | 100% |
Employers were given the opportunity to comment on their experiences with Cymru Care Training. Comments left by employers included...
"We continue to be very happy with the team at Cymru Care Training."
"My employees are fully supported by their tutor and advisors."
"Happy with the communication from Cymru Care, our employees are happy with the support Cymru Care provides."
"We are very pleased with Cymru Care, they are very supportive to all the learners who are undertaking their apprenticeships."
"I have had no negative feedback from the learners, we are very happy with support of the assessors."
"Regular input from the trainers. Quick uptake of new learners. Very happy with the service provided."
"I have already recommended to colleagues outside my workplace."
"They are approachable and always helpful."
"We are extremely happy with Cymru Care Training and the support they provide our employees."