--- title: "Why social care thrives when users help design services" url: "https://en.cymrucaretraining.com/news/2019-09-20-why-social-care-thrives-when-users-help-design-services" school: "Cymru Care Training Limited" --- # Why social care thrives when users help design services ![Image of Why social care thrives when users help design services](https://files.schudio.com/cymru-care-training-limited/images/news/Screenshot_2019-09-20_at_14.20.05.png) 20 September 2019 What is quality? How do you define it, how do you measure it and, most importantly, how do you provide it? Clenton Farquharson, who has recently taken over as chair of the [Quality Matters](https://www.gov.uk/government/collections/adult-social-care-quality-matters) initiative, which aims to inspire high-quality adult social care across England, admits that the concept can be intangible. In the end, he thinks it comes down to how the individual receiving care and support is made to feel. Read more about this at: [ Young, or not so young, and looking for a rewarding career?](https://en.cymrucaretraining.com/news/2019-09-09-young-or-not-so-young-and-looking-for-a-rewarding-career) [How can FE provide students with a Mental Health safety net? ](https://en.cymrucaretraining.com/news/2019-09-25-how-can-fe-provide-students-with-a-mental-health-safety-net) **Cymru Care Training Limited** Unit 1 Cross Hands Business Centre Heol Parc Mawr Cross Hands, Carmarthenshire, SA14 6RE Tel: 01269 833503 Email: Company Number: 2784901 © Copyright 2019–2026 Cymru Care Training Limited School & Trust Websites by [ ![Schudio logo](https://en.cymrucaretraining.com/img/logo/light.png) ](https://www.schudio.com/)